Introduction and general information
Thank you for your interest in our website. The protection of your personal data is very important to us. In the following you will find information on how we handle your data collected through your use of our website. Your data will be processed in accordance with the legal regulations on data protection.
Responsible office in the sense of data protection law
Wasch- und Reinigungsmittel GmbH
Contact details of our Data Protection Officer
Proliance GmbH / www.datenschutzexperte.de
Data processing by visiting our website
When you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during a running connection for communication between your internet browser and our web server:
- Visited domain
- The date and time of the request
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- The web browser, system language, operating system and device type used
- IP address of the requesting computer
- The amount of data transferred
We collect the listed data to ensure a smooth connection to the website and to enable a comfortable use of our website. In addition, the log file serves the purpose of evaluating system security and stability, as well as providing administrative functions. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f GDPR.
Our website uses so-called "cookies". Cookies are small text files that are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until your web browser automatically resolves them.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or language settings). Other cookies are used to evaluate user behavior or display advertising.
Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Other cookies are only stored with your consent on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time for the future. The legal basis can also be derived from Art. 6 para. 1 lit. b GDPR if the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject.
You can set your browser to
- be informed about the setting of cookies,
- only allow cookies in individual cases,
- exclude the acceptance of cookies for certain cases or generally,
- activate the automatic deletion of cookies when the browser is closed.
The cookie settings can be managed under the following links for each browser:
You can also manage cookies of many companies and functions used for advertising individually. To do this, use the appropriate user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.
Most browsers also offer a so-called "do-not-track function". When this feature is enabled, the browser tells ad networks, websites, and applications that you do not want to be "tracked" for behavioral advertising and the like.
For information and instructions on how to edit this feature, please refer to the links below, depending on your browser provider:
Please note that if you disable cookies, the functionality of our website may be limited.
Contact form and contact by email
If you send us requests via contact form or email, your details from the enquiry form or email, including the contact data you have provided there, will be stored for the purpose of processing the request and in the event of follow-up questions. You are required to provide an email address to contact us. Your name and telephone number are optional. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f GDPR.
Our website uses Google Analytics, an internet analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses so-called "cookies" and web beacons.
Google will use this information on behalf of the operator of this website to evaluate your use of the website and to create reports on website activity. Google will also use this information to provide the website operator with further services related to the use of the website and the internet. The IP address sent by your browser in the context of Google Analytics is not combined with other data from Google. Processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the legal basis of your given consent.
We use Google Analytics only with activated IP anonymisation. This means that your IP address will only be further processed by Google in abbreviated form.
We have concluded a Data Processing Agreement with the service provider in which we oblige him to protect the data of our customers and not to pass them on to third parties.
Since a transfer of personal data to the U.S. takes place, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To guarantee this, we have concluded standard contractual clauses with the provider in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe. In cases in which this cannot be guaranteed even by this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the U.S.
The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. User and event-level data associated with cookies, user IDs (e.g., User ID), and advertising IDs (e.g., DoubleClick cookies, Android Advertising ID, IDFA) will be deleted no later than 14 months after collection.
You can prevent cookies from being saved by adjusting the settings of your browser software accordingly. Please note, however, that if you do so you may not be able to use all the functions of this website without restriction. You can also prevent Google from collecting the data generated by the cookie and analysing your use of the website (including your IP address) and processing this data by Google by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.
The font on this website is integrated via myFonts. myFonts is a service provided by Monotype Imaging Holdings Inc, 600 Unicorn Park Drive, Woburn, Massachusetts 01801 USA. This service provides fonts that are displayed in the user's web browser after a server call to myFonts (in the USA). At a minimum, the IP address of the browser of the user's terminal device is transmitted to the myfonts.com server. The transmission is necessary to enable myFonts to verify the licensing of the font. myFonts is used in the interest of a uniform and attractive presentation of our online offerings. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Further information can be found in the myFonts data protection information, which is available here: https://www.monotype.com/legal/privacy-policy/.
In the following, you will find information on how we handle your data, which are processed through your use of our social media presence on social networks and platforms. The processing of your data is in accordance with the legal regulations.
- Facebook fan page
- Facebook fan page
In case you provide us with data, which is also or exclusively processed by Facebook, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, is the controller for data processing, in accordance with the GDPR, in addition to or instead of us. For this purpose, we have concluded an agreement with Facebook pursuant to Art. 26 GDPR on joint controllership for data processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook fan page. See the following link to consult this agreement: https://www.facebook.com/legal/terms/page_controller_addendum.
Since a transfer of personal data by Facebook Ltd. to the U.S. is made to Facebook Inc. among others, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To ensure this, the provider uses standard contractual clauses in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige the recipient of the data in the U.S. to process the data according to the level of protection in Europe.
If you, as a visitor to the site, wish to exercise your rights (access, rectification, erasure, restriction, data portability, complaint with a supervisory authority, objection or withdrawal), you can contact both, Facebook and us.
You can edit your advertising preferences in your account settings. Click on the following link and log in to your account to change your settings:
https://www.facebook.com/settings?tab=ads or http://www.youronlinechoices.com
- Facebook’s Data Protection Officer
You can use Facebook’s online form to contact Facebook’s data protection officer. To access it, please use of the following link: https://www.facebook.com/help/contact/540977946302970.
- Data processing for statistical purposes using Page Insights
Facebook provides Page Insights Data for our Facebook fan page: https://www.facebook.com/business/a/page/page-insights. This aggregated data gives us an insight into how people interact with our page. Page Insights data may be based on personal data gathered from visits and interactions on, or with our page, and from connections with provided content. Please consider which personal data you share with us via Facebook. Your data may be processed for market research and promotional purposes, even if you are not logged into Facebook or do not have a Facebook account. User profiles can be created on the basis of user behaviour and the resulting interests of users. User profiles may be used for targeted advertisements within or outside the platform. Data recording is done using cookies, which are stored on your terminal device. In addition, user profiles may contain data, that is gathered from memberships on other platforms. Legal basis of the processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimised presentation of our proposition, the effective information and communication with customers and interested parties as well as in the targeted placement of advertisements. Please note that we have no influence on the data gathering and further processing by Facebook. As a result, we cannot provide any access about where, for how long and to which extent Facebook retains the data. Furthermore, we cannot make any statements about the extent to which Facebook complies with existing erasure deadlines, what evaluations and translations are made and to whom the data is transferred by Facebook. If you want to prevent your personal data being processed by Facebook, please contact us by other means.
- Other social media providers
If your personal data is processed by one of the providers listed below, this provider is responsible for data processing within the meaning of the GDPR. For the assertion of your rights, please contact the respective provider. Only they have access to the data collected from you. However, if you need any assistance, please contact us any time.
We are present on social media platforms of the following providers:
Instagram Inc., Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland
- Data Protection Officer
Information on how to contact the Data Protection Officer of the respective social media providers can be found here:
Instagram Inc.: https://www.facebook.com/help/contact/540977946302970
- General information on social media platforms
- Our Data Protection Officer
- General data processing on social media platforms
- Data processing for market research and advertising
- Data processing through making contact
We collect data when you contact us, for example via contact form or messenger services such as Facebook Messenger. The data collected depends on the details you provide and the contact details you specify. It will be stored for the purpose of processing the inquiry and in the event of follow-up questions. Under no circumstances we will pass on the data to third parties without your consent. The legal basis for the data processing is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR if your request aimed at the conclusion of a contract. Unless there are compelling reasons, your data will be erased after final processing. We assume the processing is finalized, when the regarding circumstances are clarified.
- Data processing for the purpose of performing a contract or entering into an contract
If your request via social media or other platforms is aimed at the conclusion of a contract, regarding the delivery of goods or the provision of services, we process your data in order to perform the contract and the requested services, or pre-contractual measures. In this case, the legal basis for the processing of your data is Art. 6 para. 1 lit. b GDPR. Your data will be erased if they are no longer necessary for the fulfilment of the contract or if it is certain, that pre-contractual measures will not lead to the conclusion of a contract corresponding to the purpose of establishing the contact. Please take into account, that it may be necessary to store personal data of our contractual partners in order to comply with contractual or legal obligations even after the conclusion of contract.
- Data processing on the legal basis of consent
If the respective platform providers request you to give consent to the processing for a particular purpose, the legal basis for the processing is Art. 6 para. 1 lit. a, Art. 7 GDPR. You have the right to withdraw such consent with effect for the future at any time.
- Data transfer and recipient
When visiting and using the above-mentioned platforms, personal data may be transferred to the U.S. or other third countries outside the EU, therefore further appropriate safeguards are required to ensure the level of data protection under the GDPR. Further information on whether and what suitable guarantees the providers can provide in this regard can be found in the list below.
Data transfer and recipient
We do not sell your personal data to third parties. Your personal data will not be passed on to third parties unless
- we have explicitly indicated this in the description of the respective data processing,
- you have given your explicit consent in accordance to Art. 6 para. 1 lit. a GDPR,
- the disclosure pursuant to Art. 6 para. 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an outright interest worthy of protection in not disclosing your data,
- that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 lit. c GDPR and
- this is required under Art. 6 para. 1 lit. b GDPR for the processing of contractual relationships with you.
We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded data processing agreements in accordance with Art. 28 GDPR, if necessary. These are service providers for web hosting, sending emails and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.
Storage period of personal data
The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is necessary for contract fulfilment or contract initiation, or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you make use of your right of revocation or objection.
In the following section you will find information on the rights of data subjects which are grant-ed to you by the current data protection laws with regard to the controller of the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your da-ta, if they have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information regarding their details.
The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.
The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.
The right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible in accordance with Art. 20 GDPR.
The right to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of work or usual residence.
The right to revoke consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of con-sent shall not affect the legality of the processing carried out on the basis of the consent until revocation;
Right of objection
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is for reasons resulting from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.
If you would like to make use of your right of withdrawal or objection, simply send an email to email@example.com.
Social networks (Facebook und Instagram) are only integrated on our website as links to the corresponding services. After clicking on the integrated text/image link you will be redirected to the page of the respective provider. Only after forwarding is user information transmitted to the respective provider. For information on the handling of your personal data when using these websites, please refer to the respective data protection regulations of the providers you use.
Subject to alterations